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Our Team

How We Work

How We Work

Our reasons for becoming financial professionals are deeply personal. We repeatedly saw many friends and family struggling to find the help they needed to map out their financial future. We are confident that with our understanding of personal finance, coupled with our training as financial professionals, we can help people better prepare for the future. After years in the business, we have developed a reputation for educating individuals in an easy-to-understand manner so they can grasp personal finance and use those concepts to pursue their financial objectives. We feel a commitment to our community.

Our team approach adds perspective to all we do and provides increased benefits to our clients.

Meet Our Team

Fonda E. Markley, CFP®, AIF®, CRPS™, MBA

Financial Advisor

717-761-6606

fmarkley@fortis-investmentservices.com

Fonda E. Markley is the Founder and President of Fortis Investment Services, Inc., an independent wealth management firm dedicated to helping individuals, families, retirees, and business owners pursue their financial goals with confidence. With more than a decade of experience in the financial services industry, she is committed to building lasting relationships through personalized advice, thoughtful planning, and exceptional client service.

Fonda specializes in comprehensive financial planning, retirement income planning, investment management, tax-efficient investment strategies, estate planning coordination, business succession planning, and wealth preservation. She believes every client deserves a customized financial strategy built around their unique goals, values, and stage of life.

Prior to founding Fortis Investment Services, Inc., Fonda held positions with several respected financial institutions, including Morgan Stanley, Wells Fargo Advisors Financial Network, and Cetera Wealth Services. Throughout her career, she has guided clients through market cycles, retirement transitions, and major life events by providing objective advice and long-term planning strategies.

Fonda earned her Master of Business Administration (MBA) from Elizabethtown College and holds a Bachelor of Science degree in business administration. She has also earned several respected professional designations, including the Certified Financial Planner™ (CFP®), Accredited Investment Fiduciary® (AIF®), and Chartered Retirement Plans Specialist™ (CRPS®). These credentials reflect her commitment to maintaining the highest standards of ethics, education, and professional excellence.

As the owner of an independent advisory practice, Fonda is passionate about delivering a client-first experience centered on trust, transparency, and education. She believes financial planning is about much more than investments—it’s about helping people create confidence in their future and empowering them to make informed financial decisions throughout every stage of life.

Outside of the office, Fonda enjoys spending time with family and friends, supporting her local community, and continually expanding her knowledge through professional development and leadership opportunities. She believes lifelong learning and meaningful relationships are the foundation of both personal and professional success.

Whether clients are preparing for retirement, growing their wealth, navigating life’s transitions, or creating a legacy for future generations, Fonda is committed to providing knowledgeable guidance and personalized service every step of the way.

Carol Smeltz

Investment Services Operations Manager

717-761-6606

csmeltz@fortis-investmentservices.com

Carol joined the team in 2015 as a Client Associate, bringing with her extensive experience in financial planning administration and tax preparation. She is now an integral part of Fortis Investment Services, Inc., where she plays a key role in the day-to-day operations of the firm and supports the investment management process for our clients.

Carol is responsible for investment operations, RIA compliance, public communications, technology oversight, and special projects. She also oversees the implementation of new investment models and the ongoing rebalancing of investment models, helping ensure that portfolio changes are carried out accurately and efficiently in accordance with the firm’s investment strategies.

With her strong operational background and attention to detail, Carol works closely with the Fortis team to maintain effective processes, support regulatory requirements, and help provide a consistent experience for our clients.

Carol’s securities registrations include the Securities Industry Essentials (SIE), Series 6 – Investment Company Products/Variable Contracts Representative, and Series 63 – Uniform Securities Agent.

Sherry Fitzkee

Sr. Client Service Associate

717-761-6606

sfitzkee@fortis-investmentservices.com

Sherry brings 20 years of experience in the financial services industry, along with a strong commitment to delivering exceptional client service and building lasting relationships. Her professional background includes roles in the legal field as a secretary/paralegal and business manager before transitioning to financial services in 2006.
Prior to joining Fortis Investment Services as a Senior Client Associate in 2026, Sherry spent more than 18 years as Office Manager at Commonwealth Financial Group and later joined BAR Financial in 2024, where she further expanded her industry knowledge and experience. Throughout her career, she has developed extensive expertise in client service, operations, and practice management.
In her current role, Sherry serves as a key resource for both clients and the advisory team. She manages a wide range of client service and operational responsibilities, including account administration, meeting coordination, report preparation, compliance support, and ongoing client communications. Known for her attention to detail, responsiveness, and personalized approach, she works diligently to ensure clients receive timely, knowledgeable support and a positive service experience.
Sherry believes that strong personal connections are the foundation of exceptional client service and takes pride in understanding each client's unique needs. Her dedication to helping others and commitment to excellence make her a valued member of the Fortis Investment Services team.
Outside of work, Sherry enjoys spending time with her husband and their three grown children, who live in PA, MD, and Italy. She is actively involved in community outreach, supporting local food drives and fundraising efforts for St. Jude Children's Research Hospital. In her free time, she enjoys spending time outdoors, hiking, gardening and traveling.

Hope Mattos

Client Service Associate

717-761-6606

hmattos@fortis-investmentservices.com

Hope joined Masland & Barrick, Inc. in 2015 as a Client Service Associate and quickly became a valued member of the team through her dedication to client care and operational excellence. With more than 16 years of experience in law office administration and public communications, she brings exceptional organizational skills, attention to detail, and a client-focused approach to every aspect of her work. A commissioned Notary Public, Hope has extensive experience supporting investment operations, processing RIA checks, managing daily operational responsibilities, and coordinating special projects that contribute to the firm's efficiency and success. 
In August 2026, Hope joined Fortis Investment Services, Inc. as a Client Associate, continuing the trusted relationships she has built with clients over the years. In addition to her client service role, she serves as a Project Manager, helping coordinate internal initiatives and ensuring advisors and clients receive timely, efficient support. Hope plays an integral role in guiding clients through the account opening and onboarding process, helping to ensure all documentation and requirements are completed accurately and seamlessly. She also provides ongoing support to advisors and clients, helping deliver the personalized service and attention that clients have come to know and appreciate. 
Known for her responsiveness, professionalism, and commitment to excellence, Hope is dedicated to making each client's experience as smooth and positive as possible. Her knowledge, reliability, and caring approach make her an invaluable resource to both clients and colleagues. 
Outside of the office, Hope enjoys spending quality time with her children and grandchildren. She also enjoys crafting, gardening, and other creative pursuits that allow her to express her artistic side and unwind. Her warm personality and genuine passion for helping others are evident in both her professional and personal life.